VJ Network Solutions is essentially your outsourced IT department. We partner with you, the business owner, to deliver timely and quality IT service that not only keeps your business running, but running better. From preventive, proactive monitoring of your systems to lightning fast response times when there is an issue, we are always there.
Think of us as a strategic business partner, much like your accountant or lawyer. And we do it all for one flat, monthly fee. We call it our Care+ Plan, but you’ll probably call it a lifesaver.
Network Administration – to ensure your IT is firing on all cylinders
As part of our Care+ plan, VJ Network Solutions acts as your dedicated network administrator. One of our senior engineers makes sure your tech is configured to best practices, properly set up and performing as it is supposed to. Performance is documented through a checklist in the quarterly or yearly review and includes both performance monitoring and best practices analysis and implementation.
Proactive 24/7 monitoring so you can sleep soundly
Have an IT problem? Yes, you did actually. You just didn’t know about it because we already fixed it. That’s what our proactive technology management does for you.
We have software in place to alert us about potential problems. We monitor 24/7, and the software is intelligent enough to remediate automatically. Our goal is more than just monitoring – our culture is to anticipate. For example, we can detect any missing equipment, or set up proactive measures in the case of a terminated or departing employee. As a bonus, this service includes Endpoint Protect Antivirus software (a la carte included) and patch management, which updates software to prevent security problems.
We analyze what is and isn’t working and then organize a plan to meet your technology goals.
Reactive Support Services
When you yell “HELP!” We respond quickly and effectively. Get the most out of your IT and never have to worry about it again.
Customer Satisfaction Guarantee
Contact us today to help you with your business or residential computer needs!